Huihong Product Warranty

Any assistance you need—wherever, whenever.

Product Warranty Your satisfaction is our top priority.

We stand behind the quality of our products. That’s why we offer a comprehensive warranty on all of our products.

Here's what you need to know:

Warranty Coverage

We provide protection for customers through competitive standard warranties and limited warranties from strategic partners。

Exclusions

Our warranty does not cover damage caused by misuse, abuse, or normal wear and tear. It also does not cover damage caused by unauthorized repairs or modifications.

How to Make a Claim

To initiate a warranty claim, please fill out the support form provided below. Our customer service team will review your submission and guide you through the process to ensure you receive the necessary support.

Modes of Service

Glorywise may provide replacement or repair through the following services:
1. Online Remote Technical Support. This service is applicable for technical problems, including, but not limited to connection issues of signal cables and power cables, system software issues and parameter settings, and replacement issues of the module, power supply, system card, etc.
2. Return Material Authorization Service. For problems that cannot be solved by online technical support, Glorywise will confirm with Buyer whether to provide Return Material Authorization service.
3. On-site service. Buyer may submit service requirements through the Glorywise’s website, email, telephone and other service channels with serial number, applied service, site address, and contact information stated. Glorywise may, at its full and complete discretion, send an engineer toBuyer ’s location. Expenses for labor may be charged by Glorywise when providing on-site service, and the prices are set forth in the Glorywise Service Price Book.

SUBMIT YOUR REQUEST

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